Craig J. Letavec, MSPM, PMP specializes in program management and program office development. He was a contributor to the Project Management Institute’s Standard for Program Management and serves as Vice-Chair of the global Project Management Institute Program Management Office Specific Interest Group. This veteran has led large program efforts in a diverse range of large, global companies in a variety of industries. He is an active speaker, instructor and consultant on a range of topics, including program management, implementing effective change management, and establishing, managing, and building the value of the program management office (PMO) in organizations. Craig earned his Master of Science in Project Management from George Washington University. He is the author of the best-selling book, The Program Management Office: Establishing, Managing, and Growing the Value of a PMO.

Steven C. Rollins, PMP, PMOC is the Chief Project Strategist for ALLPMO Network Inc., a leading firm that provides global consulting services and solutions for businesses in developing and implementing organizational governance processes that lead to bottom-line improvement. Mr. Rollins is a global subject matter expert in enterprise project management and a distinguished pioneer in the development of advanced processes and knowledge in program management and various other areas such as portfolio management, governance and PMO management. He serves as Chair of the PMI Metrics Specific Interest Group and is a sought-after speaker, trainer and co-author of several noted books including the industry standard, Advanced Project Portfolio Management and the PMO.

Diane C. Altwies, PMP, has over 21 years experience managing software development projects, over 12 years experience in the insurance, financial services and healthcare industries, and she is a noted expert and consultant in the broad field of project management. Ms. Altwies holds a Masters degree in Finance and Marketing and a BA degree in MIS & Production Management. She teaches project management courses through Outercore Professional Development and the University of California-Irvine and has developed several successful project management examination preparation courses which are offered to individuals and corporations around the world. Diane is also co-author of the best-selling PMP exam preparation guide, Achieve PMP® Exam Success PMBOK® Guide – 3rd Edition Companion.

Foreword
Preface
About the Authors
Chapter 1 — The Relationship of Program Management Certification to Project Management Certification
Chapter 2 — Understanding the Relationship of Program Management to the Business Environment
Chapter 3 — The Relationship of Program Management to Organizational Governance
Chapter 4 — The Relationship of Program Management to Execution Management
Chapter 5 — The Relationship of Portfolio and Change Management to Program Management
Chapter 6 — Program Life Cycles: The Program Road Map
Chapter 7 — Program Themes Across the Program Life Cycle
Chapter 8 — Program Management Life Cycle Phases
Chapter 9 — Developing the Soft Side of the Program Manager
Chapter 10 — Program Management Process Groups
Chapter 11 — Initiating Processes
Chapter 12 — Planning Processes
Chapter 13 — Executing Processes
Chapter 14 — Monitoring & Controlling Process Group
Chapter 15 — Closing Process Group
Chapter 16 — Managing Life-Cycle Program Process Interactions Through Program Configuration Management
Chapter 17 — Program Management Process Mapping
Chapter 18 — Program Management Office for the Program
Chapter 19 — Program Management and OPM3
Chapter 20 — Building and Implementing Your Personal Program Management Certification Roadmap
Chapter 21 — How to Sell Program Management Certification and Practice Value in your Organization
Reference Materials
Appendix
Index