Abdel Labbi is a research scientist at the IBM Research Laboratory in Zurich, Switzerland, where he specializes in quantifying and modeling e-business risk management. He has published more than 20 papers in international journals on this topic and is a regular speaker at industry events. Dr. Labbi has a Ph.D. from the University of Grenoble and has taught at the University of Geneva.

Chapter 1 — Enterprise Risk Management: A Value Chain Perspective
Chapter 2 — Integrated Risk Management
Chapter 3 — Human Factor Issues in Computer and E-Business Security
Chapter 4 — Managing Risks with Supply Chains: Using Adaptive Safety Stock Calculations for Improved Inventory Control
Chapter 5 — Securing Your E-Business by Managing Inherent IT Security Risks
Chapter 6 — A Predictive Model for E-Banks Operational Risk Management
Chapter 7 — Predictive Data Mining for Project Portfolio Risk Management
Chapter 8 — Elements of Financial Risk Management for Grid and Utility Computing
Chapter 9 — Service Level Agreements for Web Hosting Systems
Chapter 10 — Optimal Control of Web Hosting Systems Under Service Level Agreements
Chapter 11 — Sequential Risk Management in E-Business by Reinforcement Learning
Chapter 12 — Predicting and Optimizing Customer Behaviors
Index