Sherry Gordon is President of Value Chain Group, a supply management and performance excellence consultancy. She is a pioneer in enterprise measurement and process improvement techniques. After the acquisition of her previous company, Valuedge, she became Vice President, Supplier Performance at Emptoris, a leading provider of enterprise supply management software solutions. Valuedge’s supplier assessment software became part of Emptoris’ software suite. Before founding Valuedge, she ran the New England Suppliers Institute (NESI), a non-profit organization focused on improving customer-supplier business relationships and on using lean enterprise practices to improve supplier performance. Sherry has worked for manufacturing and distribution companies as well as management consulting firms. She is a frequent speaker on enterprise performance improvement and supply chain topics. Mrs. Gordon has a B.A. from University of Michigan, an M.A. from Columbia University, and an MBA from Simmons Graduate School of Management.

Chapter 1 – Introduction
Chapter 2 – Getting Started
Chapter 3 – Choosing the Team and Developing the Plan
Chapter 4 – Developing an Evaluation Strategy
Chapter 5 – Determining What to Measure
Chapter 6 – Evaluation Approaches
Chapter 7 – Using Technology for Supplier Evaluation
Chapter 8 – Designing the Process
Chapter 9 – Measuring and Managing Supplier Performance
Chapter 10 – Recognition and Rewards
Chapter 11 – Supplier Development
Index