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 |  | Mastering Software Quality Assurance Best Practices, Tools and Technique for Software Developers By Murali Chemuturi
| Hardcover, 6 x 9, 288 Pages ISBN: 978-1-60427-032-7
Publishing
September 2010
Retail Price $59.95 Direct Response Price $54.95
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Read the Reviews:
“Finally, a solid book dedicated to quality within software development. It should be mandatory reading for any software project manager. Every aspect of quality assurance and quality control is covered with topics dedicated to helping an organization succeed in its quality program implementation. The descriptions and benefits of the most valuable activities of software development are detailed and precise. Mastering Software Quality Assurance is a desk reference that experts and amateurs will refer to everyday.”
—Paul Laberge, Continuous Improvement Analyst, Wolters Kluwer
“Outstanding! Read this book carefully since a few minutes of consideration may save you or your company millions of dollars and years of struggle in achieving business value from your software development initiatives.”
—Robert C. Anderson, Director, Process Development & Quality Assurance, Computer Aid, Inc.
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About the Item:
This comprehensive reference on software development quality assurance addresses all four dimensions of quality: specifications, design, construction and conformance. It focuses on quality from both the micro and macro viewpoint. From a micro view, it details the aspect of building-in quality at the component level to help ensure that the overall deliverable has ingrained quality. From a macro view, it addresses the organizational-level activities that provide an environment conducive to fostering quality in the deliverables as well as developing a culture focused on quality in the organization. Mastering Software Quality Assurance also explores a process driven approach to quality and provides the information and guidance needed for implementing a process quality model in your organization. It includes best practices and valuable tools and techniques for software developers. |
Key Features:
- Covers every aspect of software quality assurance, quality control, and the measurement of software quality, and includes best practices, valuable tools and techniques for software developers
- Tackles the quality of specifications, design, construction and conformance as applicable to software development organizations from both the micro and macro view
- Offers unique insights into achieving quality at the component level and explores process quality from the standpoint of implementation rather than from the appraiser/assessor point of view
- Provides a strategic view of the ISO and CMMI models and describes necessary steps for attaining conformance to those models
- WAV offers a comprehensive tool for assistance in software testing (TestPal), a tool for increasing personal effectiveness (PET), and templates illustrated within the text that are adaptable to your own needs — available from the Web Added Value™ Download Resource Center at www.jrosspub.com
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About the Author(s):
Murali Chemuturi is an information technology and software development subject matter expert, hands-on programmer, author, consultant and trainer. He has more than 23 years of information technology and software development experience and several years of academic experience teaching a variety of computer & IT courses. In 2001, he formed his own IT consulting, training and software development firm known as Chemuturi Consultants. Mr. Chemuturi’s undergraduate degrees and diplomas are in Electrical and Industrial Engineering and he holds an MBA and a Post Graduate Diploma in Computer Methods & Programming. He is a published author in professional journals, a member of IEEE, a senior member of the Computer Society of India and a Fellow at the Indian Institute of Industrial Engineering. His first book, Software Estimation Best Practices, Tools, & Techniques is fast becoming a best seller. |
Table of Contents:
Chapter 1: Quality Assurance Basics
Connotations of the Word “Quality”
What Is Quality?
Specifications
Definition of Quality from the Standpoint of the Provider
Quality and Reliability
Evolution of Concepts of Quality
Quality Gurus
Total Quality Management
Are We Giving Adequate Importance to Quality in Organizations?
Organizational Goals and Quality Goals
Is a Quality Department in Software Development Organizations Really Needed?
The Present Scenario in Software Development Organizations
Chapter 2: Four Dimensions of Quality
Background
Ensuring Quality in Specifications
Ensuring Quality in Design
Ensuring Quality in Development (Software Construction)
Ensuring Conformance Quality
Chapter 3: Software Product Quality
Functionality Standpoint
White Box Standpoint
Presence of Defects in the Product
Program Quality
Measurement of Product Quality
Chapter 4: Organizational Environments that Foster a Quality Culture
Necessity for an Independent Quality Department
The Role of a Quality Department
The Position of the Quality Assurance Department in the Organization
Organization of a Quality Assurance Department
Organization and Staffing of a Quality Assurance Department
A Well-defined and Institutionalized Software Development Process
Explicit System of Rewards and Recognition for Achieving Excellence in Quality
Commitment and Involvement of Senior Management to Fostering a Culture of Quality in the Organization
Final Words
Chapter 5: Software Verification
Walkthroughs (Peer Reviews)
Inspections
Audits
Verification Process
Implementation of Verification Activities in Projects
Chapter 6: Validation
Validation of Software Designs
Validating the Product Specifications
Validating the Software Product
Testing Different Types of Software Products
Testing Basics
Approaches to Testing
Test Case Design
Test Environment
Testing Scenarios
Product Testing
Best Practices in Testing
Automation of Testing and Use of Testing Tools
Final Words about Software Testing
Chapter 7: Software Product Reliability
Software Disasters
Software Reliability
Cause of Software Failures
Prediction of Software Reliability
Software Reliability Improvement
Chapter 8: Process Quality
Process
Process Quality
Process Definition
Aligning the Process with a Process Model
Process Improvement
Process Stabilization
Software Development Process
Components of a Process
Process Certification
Chapter 9: New Paradigm for Software Quality
The Fallacy of Certifications
Criticisms of Maturity Models
A New Paradigm for Software Quality Assurance
Final Words
Appendix A: Audit Process
Appendix B: Defect Resolution Methodology
Appendix C: Guidelines for Error Guessing
Appendix D: Guidelines for Graphical User Interface Quality Conformance
Appendix E: Guidelines for Stress Testing
Appendix F: Guidelines for Negative Testing
Appendix G: Measurement of Quality
Appendix H: Quality Assurance of Databases
Appendix I: Coding Guidelines
Appendix J: Sample Review Process
Appendix K: Software Quality Assurance Plan
Appendix L: Abbreviations
Index
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