Customer Resources—International

US Corporate Office
Terms and Conditions
Questions Regarding your Order
Shipping Rates
International Sales Contacts
    Asia
    Australia
    Mexico, Latin America, Caribbean
    Middle East
    United Kingdom

Welcome to the International Customer Resources section of our website. At J. Ross we want to provide easy and simple ways for our international customers to purchase our books. You may either place your order with our US office or you may place your order directly with the appropriate international distributor listed below. If there is no distributor listed for your country, we will be happy to fulfill your order promptly and without delay.

US Corporate Office J. Ross Publishing, Inc 5765 N Andrews Way Fort Lauderdale, FL 33309 USA Phone: 954-727-9333 Fax: 561-892-0700 E-mail: customerservice@jrosspub.com

Terms and Conditions

Orders from individuals outside of North America that are placed with our US office must be prepaid in US dollars. We accept all major credit cards. Shipping and handling rates include $20.00 for the first book and $5.00 for each additional book ordered. Orders fulfilled from our US office generally ship via Air Mail and will normally arrive within 2 to 4 weeks from receipt of order.

Questions Regarding Your Order For questions regarding your order either contact the international sales office the order was placed or contact our US office listed above.

Shipping Rates Shipping and handling rates for international orders placed with our US office include $20.00 for the first book and $5.00 for each additional book ordered. Orders fulfilled from our US office generally ship via Air Mail and will normally arrive within 2 to 4 weeks from receipt of order. Shipping costs do not include any duties, taxes or clearing charges levied by the destination country and are the responsibility of the customer.

International Sales Contacts Orders can be placed directly with the appropriate international sales contact listed below:

Asia
Company: Cengage Learning Asia Pte Ltd
Address: 5 Shenton Way #01-01
UIC Building
Singapore 068808
Phone: (65) 6410 1200
Fax: (65) 6410 1208
E-mail: asia.info@cengage.com

Australia
Company: Woodslane Pty Ltd.
Address: 7/5 Vuko Place
Warriewood NSW 2103
Australia
Phone: 61-2-99705111
Fax: 61-2-99705002
E-mail: info@woodslane.com.au
Website: www.woodslane.com.au

Mexico, Latin America, Caribbean
Contact: Ethan Atkin
Company: Cranbury International, LLC
Address: 7 Clarendon Avenue, Ste 2
Montpelier, VT 05602
Phone: 800-223-6565
Fax: 800-223-6824
E-mail: eatkin@cranburyinternational.com


Middle East
Contact: David Atiyah
Company: International Publishers Representatives
Phone: 357-223-57836
Fax: 357-225-90345
E-mail: iprcyp@spidernet.com.cy


United Kingdom
Contact: Alan Goodworth
Company: ROUNDHOUSE GROUP
Address: Millstone, Limers Lane, Northam
Devon EX39 2RG
United Kingdom
Phone: 44-01237-474-474
Fax: 44-01237-474-774
E-mail: roundhouse.group@ukgateway.net


Europe and Ireland
Company: Durnell Marketing Ltd
Address: 2 Linden Close
Tunbridge Wells
Kent TN4 8HH
United Kingdom
Phone: 44-01892-544-272
Fax: 44-01892-511-152


European Distributor
Company: Orca Book Services
Address: Stanley House, 3 Fleets Lane, Poole
Dorset BH15 3AJ
United Kingdom
Phone: 44-01202-665-432
Fax: 44-01202-666-219
E-mail: orders@orcabookservices.co.uk


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