J. Ross Publishing Inc. ::Welcome::

Customer Resources—Instructors

Textbook Review Policy
How to Request a Review Copy
Instructor's Manuals
Corporate Office
Questions Regarding Your Account
Address for Returns

If you are an instructor and would like to review a title(s) for possible course adoption, please note the following 45-Day Textbook Review Policy below.

Textbook Review Policy

If you are an instructor and would like to review one of our titles for possible course adoption, we will send the book to you on review for 45 days without prepayment. You will have 45 days to review the book (from date of receipt) and determine whether it is appropriate for your course. Within the 45 day period we ask that you contact us with your decision regarding your plans for the book. After 45 days an invoice will be mailed to you with payment for the book due within 30 days. Your choices are the following:

If you choose to adopt the book for your course, you may keep the copy sent to you FREE OF CHARGE. Simply notify us of your plans and we will credit your account accordingly.
If you determine the book is not appropriate for your course you may return the book in resalable condition and we will credit your account.
Although the book may not be appropriate for your course, you may decide to purchase the book for your own personal library and pay the invoice.

How to Request a Review Copy
Prior to requesting a review copy, please note the 45-Day Textbook Review Policy as described above. For your convenience, we have provided an online request form. Simply click on the link below and follow the prompts. If you prefer to phone, fax or mail your request, please scroll down for the corporate office information below.

Please note: some of our titles have future publication dates and may not be immediately available to ship. For your convenience, we will put your request on hold and we will send the book to you when it publishes.

Click here to submit a request online.

Instructor's Manuals
From time to time supplementary teaching materials (e.g., instructor's manuals) are made available for select titles. If you have adopted a title as a textbook for course/training purposes and teaching material is offered, you can download it from our Web Added Value™ Download Resource Center on this website. Please note that access to teaching supplements is restricted to those who have adopted a title for use in a course and authorization from J. Ross Publishing is required prior to downloading. Simply contact the Textbook Department at the corporate phone number or e-mail address below so that we may qualify you as an instructor and grant access privileges.

Corporate Office
J. Ross Publishing, Inc.
Attn: Textbook Review Department
5765 N Andrews Way
Fort Lauderdale, FL 33309
USA
Fax: 561-892-0700 attention Textbook Department
Phone: 954-727-9333, extension 2
E-mail: customerservice@jrosspub.com

Questions Regarding Your Account
For questions and status regarding your account please contact our Customer Service Department at (954) 727-9333, extension 2 or e-mail us at customerservice@jrosspub.com.

Address for Returns
When making a return, please include a copy of the sales order or invoice inside the package and send to:

McKay Services
c/o J. Ross Publishing, Inc.
Returns Department
500 Huron Street
Michigan City, Indiana 46360
Phone: 954-727-9333, extension 2
Fax: 561-892-0700