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Customer Resources - Booksellers

Set Up an Account
Sales Advantage Program
Sales Contact
Corporate Office
Questions Regarding Your Account
Terms and Conditions
Address for Returns


Set Up an Account

To set up an account with J. Ross Publishing and for discounts and an explanation of terms contact Drew Gierman (see sales contact information below). Once an account is set up, orders may be placed directly with our corporate office.


Sales Advantage Program

Direct-response pricing is intended for end users of J. Ross Publishing products. If you would like to take advantage of discounts off this special pricing please contact our Steve Buda at (954) 727-9333, extension 5 or e-mail us at sbuda@jrosspub.com for more information about our "Sales Advantage Program."

 

Sales Contact


Drew Gierman
1722 Greystone Trace
Conyers, GA 30013
Phone: 770-929-0881
Fax: 770-929-3645
E-mail: dgierman@jrosspub.com

 

Corporate Office


J. Ross Publishing, Inc
300 S. Pine Island Rd.
Suite #305
Plantation, FL 33324
Phone: 954-727-9333
Fax: 561-892-0700
E-mail: customerservice@jrosspub.com

 

Questions Regarding Your Account


If you have questions regarding your account, the status of an order, or need assistance with a return or credit; please contact our Customer Service Department at (954) 727-9333, extension 2 or e-mail us at customerservice@jrosspub.com.

 

Terms and Conditions


  • Orders placed without prepayment require a valid purchase order.
  • Shipping charges are FOB J. Ross warehouse.
  • Books may be returned within 90 days from invoice date for credit against future purchases, provided they are in resalable condition.
  • Call our Corporate Office and contact customer service for a return authorization. Shipping costs are the responsibility of the returnee.

 

Address for Returns


McKay Services
c/o J. Ross Publishing, Inc.
Returns Department
500 Huron Street
Michigan City, Indiana 46360

For a return authorization or questions regarding a return, please phone, fax or e-mail our corporate office.
Phone: (954) 727-9333, extension 2
Fax: 561-892-0700
E-mail: customerservice@jrosspub.com


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