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Customer Resources - International

US Corporate Office
Terms and Conditions
Questions Regarding your Order
Shipping Rates
International Sales Contacts
    India
    Australia
    Mexico, Latin America, Caribbean
    United Kingdom 
    Europe and Ireland 

 

Welcome to the International Customer Resources section of our website. At J. Ross we want to provide easy and simple ways for our international customers to purchase our books. You may either place your order with our US office or you may place your order directly with the appropriate international distributor listed below. If there is no distributor listed for your country, we will be happy to fulfill your order promptly and without delay.


US Corporate Office

J. Ross Publishing, Inc
300 S. Pine Island Rd.
Suite #305
Plantation, FL 33324
Phone: 954-727-9333
Fax: 561-892-0700
E-mail: customerservice@jrosspub.com


Terms and Conditions

Orders from individuals outside of North America that are placed with our US office must be prepaid in US dollars. We accept all major credit cards. Shipping and handling rates include $30.00 for the first book and $10.00 for each additional book ordered. Orders fulfilled from our US office generally ship via Air Mail and will normally arrive within 2 to 4 weeks from receipt of order.


Questions Regarding Your Order

For questions regarding your order either contact the international sales office the order was placed or contact our US office listed above.


Shipping Rates

Shipping and handling rates for non-Canadian international orders placed with our US office are $30.00 for the first book and $10.00 for each additional book ordered. Canadian rates are $20.00 for the first book and $7.00 for each additional book. Orders fulfilled from our US office generally ship via Air Mail and will normally arrive within 2 to 4 weeks from receipt of order. Shipping costs do not include any duties, taxes or clearing charges levied by the destination country and are the responsibility of the customer.


International Sales Contacts

Orders can be placed directly with the appropriate international sales contact listed below:


India
Company: Cengage Learning India Pvt Ltd
Address: 418, FIE, Patparganj
Delhi 110092
Phone: (91) 011-4364-1111
E-mail: asia.infoindia@cengage.com

Australia
Company: Woodslane Pty Ltd.
Address: 7/5 Vuko Place
Warriewood NSW 2103
Australia
Phone: 61-2-99705111
Fax: 61-2-99705002
E-mail: info@woodslane.com.au
Website: www.woodslane.com.au

Mexico, Latin America, Caribbean
Contact: Ethan Atkin
Company: Cranbury International, LLC
Address: 7 Clarendon Avenue, Ste 2
Montpelier, VT 05602
Phone: 800-223-6565
Fax: 800-223-6824
E-mail: eatkin@cranburyinternational.com

United Kingdom
Contact: Alan Goodworth
Company: ROUNDHOUSE GROUP
Address: Unit B. 18 Marine Gardens
Brighton BN2 1AH
United Kingdom
Phone: 44-01273-603-717
Fax: 44-01273-697-494
E-mail: alan@roundhouse.group.co.uk

Europe and Ireland
Company: Durnell Marketing Ltd
Address: 2 Linden Close
Tunbridge Wells
Kent TN4 8HH
United Kingdom
Phone: 44-01892-544-272
Fax: 44-01892-511-152
Email: orders@durnell.co.uk 

European Distributor
Company: Orca Book Services/Marston
Address: 160 Milton Park
Abingdon OX14 4SD
United Kingdom
Phone: 44-(0)1235-465-500
E-mail: orders@orcabookservices.co.uk


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