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Managing Business Analysis Services

Managing Business Analysis Services

A Framework for Sustainable Projects and Corporate Strategy Success
By Barbara Davis
Hardcover, 6x9, 256 pages
ISBN: 978-1-60427-079-2
October 2012

LEARN & EARN: Get 8.8 PDUs in the PMI skill areas of Leadership or Strategic and Business Management Skills

Availability: In stock

Retail Price: $54.95
Direct Price: $44.95
This book is also available as an ebook

Read the Reviews
“If you are looking for a pragmatic, easy-to-apply guide that clearly articulates the benefits of strategic business analysis capability, Managing Business Analysis Services is an invaluable must read!”
Darren Radford, President & CEO, Aspire

“This is a great book that will definitely help CIOs, BA managers, and project managers increase their ROI on business analysis practice! It describes how to identify and correct issues within existing business analysis processes and models, and prescribes new steps to building a successful business analysis practice from the ground up.”
Anoop Kadungath, Senior Manager—Projects, Cognizant Technology Solutions

“This guide offers any IT executive, BA manager, or project team valuable insights not found in your standard business analyst handbook. It is a great addition to any analyst’s tool bag.”
Jason P. Charvat, Author, Project & Program Management Evangelist, IAPPM

About the Item
This unique desk reference offers the information, models and guidance needed to plan and deliver complete, end-to-end business analysis services. Its step-by-step approach enables maximum utility of the business analysis (BA) role, development of more complete solutions for meeting the strategic goals of a business, and dramatic and sustainable improvements in project success rates. Managing Business Analysis Services: A Framework for Sustainable Projects and Corporate Strategy Success provides chief information officers, business analysis managers and consultants the information required to maximize the efficiency and productivity of technology projects, obtain higher returns on investment from BA services, reduce operating costs, and increase alignment of products to better serve the company or the client organization.
Key Features
  • Describes the benefits of employing an end-to-end managed business analysis services model  over one-off contractors and pinch-hitters provided by recruiters
  • Presents a pragmatic view of a robust business analysis as a service model, and illustrates opportunities for the business to maximize technology spending through the utilization of  managed business analysis services
  • Highlights productivity and satisfaction increases that can be gained by utilizing the recommended business analysis as a service model
  • WAV offers a business analyst interviewing guide, change management and implementation tool, and a benefits realization tool — available from the Web Added Value™ Download Resource Center at www.jrosspub.com

  • About the Author(s)
    Barbara Davis, President of E2 Consulting and RequirementsToolkit.com, is a solutions consultant and senior business analyst with more than 25 years of business and change management experience. She is published author, mentor, trainer, and business advisor. Ms. Davis is a thought leader and pioneer in the business analysis community, developing the world's first university accredited Business Analysis diploma program and a comprehensive and robust requirements specification process. In addition, she has designed methodologies for organizational change, resource management, project management, and building organizational capability. Barbara has become a sought after speaker for corporate venues with fortune 500 companies and often speaks about a variety of business analysis topics at Project Summit and BA World conferences.
    Table of Contents

    Section 1 Introduction: Exposing Business Analysis Theories and Practices
           Chapter 1: Common Misconceptions about Business Analysis
           Chapter 2: What Business Analysis Is
           Chapter 3: Business Analysis Stewardship
           Chapter 4: Functional Governance
    Section 1 Conclusion

    Section 2 Introduction: Managing Business Analysis Services
           Chapter 5: Organizational Structure
           Chapter 6: Resource Management
           Chapter 7: Performance Management
    Section 2 Conclusion

    Section 3 Introduction: Creating Seamless Transition Points Across Delivery and Engagement
           Chapter 8: Service Delivery
           Chapter 9: Engagement Model
    Section 3 Conclusion

    Section 4 Introduction: Transitioning to a Managed Business Analysis as a Service Model
           Chapter 10: Determining a Transition Strategy
           Chapter 11: Implementation
    Section 4 Conclusion

    Epilogue Index

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